Secure client access
The portal is now on ditc.ca. Sign in here with your existing account.
Sign in to view tickets, service updates, and shared documents for your account.
Secure sign-in required. Access is available for approved clients only.
See open issues, updates, and next steps in one place.
Access approved documents, screenshots, and service material.
Review service activity and follow progress without the clutter.
First-time setup
Before you access the full client dashboard, we need a few details so your support, files, and shared updates are set up the right way.
We use this information to organize support and understand what matters most for your business.
Once setup is complete, you will go straight to your dashboard on future sign-ins.
Client portal
Manage your support requests, files, and shared updates in one place.
Client access active.
Let us know what is happening and we will route it quickly.
View my ticketsCheck open requests, updates, and recent activity in one place.
Upload a fileShare screenshots, documents, and supporting files securely.
Urgent supportCall right away for outages, lockouts, or active disruption.
My requests
Your current ticket counts and latest request activity.
Waiting for portal data
Updates from our team will show here.
Requests waiting for your reply appear here.
New ticket activity will appear here.
Recent ticket activity
New request
Tell us what is happening and we will route it to the right person.
Files and updates
Review recent files, latest reports, and upload supporting material when needed.
No recent uploads yet.
Shared files will appear here.
New reports will appear here.
Review details will appear here.
Shared files
Upload
Attach a file to a ticket so our team sees the right context right away.
If you suspect malware or ransomware, call us before uploading files.
Service Overview
Technical service details stay here so the main home stays easier to scan.
Waiting for portal data
Waiting for portal data
Waiting for portal data
No services shared yet.
Health details
Included services
