In an IT crisis right now?Cyberattack, outage or compromised account.

DITC · COOKIES

Cookies & browser storage.

What is stored in your browser, for how long and how to change your choices.

Your choices

Accept or reject stores your optional-cookie choice. No advertising cookies or analytics tools are currently active. Necessary security and language functions remain available. Use “Cookie preferences” in the footer to change your choice.

Essential cookies — 6 months

ditc_cookie_choice remembers acceptance or rejection. ditc_language is created when you manually choose English or French. They belong to ditc.ca, with SameSite=Lax and Secure over HTTPS. “Automatic language” clears the language preference.

Draft — this tab, 30 minutes

ditc_contact_draft_v1 in sessionStorage transfers assistant answers to Contact. It is removed after the form is filled or the tab closes; a draft older than 30 minutes is rejected.

Authentication and reCAPTCHA

The client portal keeps information needed for sign-in in the browser. Contact loads Google reCAPTCHA to prevent abuse; Google may use its own cookies and technical data. Rejecting optional cookies does not disable this protection. You can email or telephone us without using the form.

Clear browser data

Your browser can delete cookies and site data. This resets preferences and may sign you out of the portal. Links to Google, the App Store and client websites are governed by those providers’ policies.

URGENT SUPPORT

Cyberattack or outage?
Call for support.

Call for a compromised account, suspicious activity or an outage. We confirm availability, scope and fees before work.

Call 514 970-5667Email support@ditc.ca

Tell us which systems are affected, when the issue started and how to reach you. Do not send passwords or sensitive data.

Privacy

Protection Ordinateur AS, operating as DITC, receives your name, email, company, service choice and message when you submit the form. We use this information to handle your request. The form uses Google reCAPTCHA to prevent bots and abuse; Google may process technical data, including your IP address, browser and interactions, and use a security cookie. AWS hosts the website and processes form and email delivery; data may be processed outside Canada. No advertising or analytics tools are active. The request assistant prepares the form in your browser. Your answers are not sent during this preparation. When you move to Contact, a temporary draft is kept in this tab. It expires after 30 minutes and is removed after the form is filled. Closing the tab clears this draft. You review the form before sending it. An essential six-month cookie remembers your optional-cookie choice. That choice does not disable form security. You can also contact us directly by telephone or email. For questions about your information, its retention, or an access or deletion request, contact andrei.suba@ditc.ca. AWS uses the IP address to restrict access to Canada and the United States, filter attacks and suggest French in Quebec. An essential six-month cookie remembers a language selected manually. These features do not track visitors for advertising.

Read the full policy

Google reCAPTCHA

andrei.suba@ditc.ca

Website terms

Displayed prices are reference prices in Canadian dollars, before taxes and extras. They do not replace a written quote. Inventory, licenses, support hours, service levels, onboarding and exclusions are specified in each engagement. An email inquiry does not confirm acceptance of work or a response time. To discuss an engagement, contact andrei.suba@ditc.ca.