In an IT crisis right now?Cyberattack, outage or compromised account.

DITC · QUEBEC CITY IT SERVICES

Your Quebec City IT contact. A clear service plan.

For small Quebec City businesses that want accountable help with computers, business accounts and everyday IT requests. We work remotely in English and French, with the scope agreed before work begins.

01

A small team with essential business tools

Shared files, email, appointments or multiple locations: start with your workflows and existing tools. Fleet complexity, specialist applications and working hours determine the proposed service scope.

02

Everyday devices and access

Windows and Mac management, NinjaOne patching, CrowdStrike protection and accounts within the selected scope. Unlimited routine remote support is included in Complete IT during contracted hours.

03

Based in Quebec City, supporting Canada remotely

DITC is based in Quebec City and also supports businesses elsewhere in Canada. Support availability is every day, 8 a.m.-10 p.m., Quebec time. Visits, installations, travel and on-site availability are confirmed separately; this page does not promise a walk-in office or travel response time.

04

Change providers while retaining control

Begin with an IT readiness review. Define inventory, account ownership, documentation to recover and backups to verify. Your business retains responsibility for its accounts; the transition and authorizations are documented.

FOR OUR FIRST DISCUSSION

Useful context, without sensitive records.

  • Approximate Windows and Mac computer count, users and locations
  • Microsoft 365, Google Workspace and essential business applications
  • Recurring issues, current provider and preferred timing

Do not send passwords or client records through the form.

Written commitments.

Andrei Suba is your contact. Support is available every day, 8 a.m.-10 p.m., Quebec time. Checks, licences, travel, response targets and responsibilities are agreed in the engagement.

Our service method and deliverables

YOUR QUESTIONS

Make an informed decision.

Do we get an internal IT team?

Andrei Suba is your direct contact. Specialist contributions are coordinated according to the engagement. Monitoring hours, backup technician coverage and escalation must be defined in your service schedule.

Are your services limited to Quebec City?

No. Remote support is available across Canada in English and French. Any required on-site work is reviewed and quoted for the location.

How do we understand the cost?

Per-computer monthly rates and the CAD $300 minimum are public. Licences, independent backups, setup and projects are identified separately. The calculator gives an estimate; your quote confirms price and scope.

THE NEXT STEP

Prepare my IT readiness review

Get started

URGENT SUPPORT

Cyberattack or outage?
Call for support.

Call for a compromised account, suspicious activity or an outage. We confirm availability, scope and fees before work.

Call 514 970-5667Email support@ditc.ca

Tell us which systems are affected, when the issue started and how to reach you. Do not send passwords or sensitive data.

Privacy

Protection Ordinateur AS, operating as DITC, receives your name, email, company, service choice and message when you submit the form. We use this information to handle your request. The form uses Google reCAPTCHA to prevent bots and abuse; Google may process technical data, including your IP address, browser and interactions, and use a security cookie. AWS hosts the website and processes form and email delivery; data may be processed outside Canada. The request assistant prepares the form in your browser. Your answers are not sent during this preparation. When you move to Contact, a temporary draft is kept in this tab. It expires after 30 minutes and is removed after the form is filled. Closing the tab clears this draft. You review the form before sending it. An essential six-month cookie remembers your optional-cookie choice. That choice does not disable form security. You can also contact us directly by telephone or email. For questions about your information, its retention, or an access or deletion request, contact andrei.suba@ditc.ca. AWS uses the IP address to restrict access to Canada and the United States, filter attacks and suggest French in Quebec. An essential six-month cookie remembers a language selected manually. These features do not track visitors for advertising. Google Analytics measures visits and sent requests only after you agree. It receives the canonical page address, title, referring domain and technical browsing data. Form answers, URL query parameters and fragments are excluded from the events we send. Advertising features are disabled. Google may process this data outside Canada. Analytics cookies last six months, renewed during a consented visit. You can reject or withdraw permission using “Cookie choices” in the footer.

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andrei.suba@ditc.ca

Website terms

Displayed prices are reference prices in Canadian dollars, before taxes and extras. They do not replace a written quote. Inventory, licenses, support hours, service levels, onboarding and exclusions are specified in each engagement. An email inquiry does not confirm acceptance of work or a response time. To discuss an engagement, contact andrei.suba@ditc.ca.