Windows and Mac management
Document your fleet, review supported software and organize device administration. NinjaOne monitoring and patching and CrowdStrike endpoint protection are included within the applicable desktop plan.
DITC · MANAGED IT SERVICES
Managed IT services for small businesses across Canada.
A clear point of contact for the computers, accounts and everyday IT issues your team depends on. DITC works with Canadian businesses remotely in English and French, with on-site work scoped by location.
HOW WE WORK
Keep everyday work moving.
A new employee needs access, a laptop misses updates, or a shared folder stops working. Managed IT brings these recurring tasks into an agreed service plan, with an inventory, documented responsibilities and a route for requesting help.
Remote support and account administration
Troubleshoot everyday issues, handle agreed account changes and keep useful environment notes. The Complete IT plan includes unlimited routine support during contracted hours; other coverage is defined in your quote.
A defined service boundary
Agree which users, devices, sites and systems are covered. Server work, independent backups, software licences, major projects, travel and incident recovery are identified separately where applicable.
THE NEXT STEPS
Moving to a managed IT plan
- 01
Review the environment
List computers, business accounts, locations, existing providers and recurring problems. You keep control of your business accounts.
- 02
Agree the service plan
Review the selected plan, support hours, escalation contacts, onboarding work and exclusions in a written quote.
- 03
Document and maintain
Enroll agreed devices, establish access safely, record the environment and handle recurring administration within the service scope.
Can you support a business outside Quebec?
Yes. DITC is based in Quebec and serves clients across Canada remotely in English and French. Site visits, installations and travel are confirmed separately for your location.
How is monthly IT support priced?
The per-computer rate depends on your plan and fleet size. Every IT plan has a CAD $300 monthly minimum per customer before taxes and extras. Use the pricing calculator, then request a written quote.
Do we need to replace every tool we already use?
We start by reviewing your environment and existing subscriptions. Any migration, replacement or new licence is discussed and priced before implementation.
SUPPORT & QUOTES